> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usehence.com/llms.txt
> Use this file to discover all available pages before exploring further.
# What Hence executes
> Hence runs errands with your money — not advice about them. Here is what that means, what it can reach today, and where it stops.
**The execution layer is not live yet.** The connector described across these pages is being
built. While it is being built the pages describe what it will do, not what it does today, and
every page says so where it matters. Nothing here is a promise that a given errand runs right now.
## The third job
Three jobs hide inside "how do I": tell me what is true, tell me what I should do, and do it with
me. Most financial products answer the first two and hand you a checklist for the third. Hence
exists for the third one.
You ask your assistant for something — the rate on every debt you carry, your full 401(k) match,
a lower APR — and Hence takes it from there: it signs in where it needs to, reads the real numbers
off the real pages, asks you only for what is structurally yours to give, and finishes with a
result that names its own state honestly.
## It is a connector, not another app
Hence is reached through your assistant. You add it once as a connector, consent once, and from
then on the errand runs from whatever conversation you are already in. There is a Hence app, and an
errand started from a conversation will be visible there too, but you never have to go to it to
start one.
Two things follow from that shape:
* **Your assistant relays, it does not act.** It repeats our questions in its own voice and returns
your answers. The errand itself runs on our side.
* **No credential passes through the conversation.** A password or a one-time code is entered by
you on a single-use page on our domain, and the assistant never sees it. Everything else does go
through the conversation, because that is the channel you chose: the questions Hence asks, your
answers, and the figures it reports back — balances, rates, account nicknames — are relayed by
your assistant and are subject to whatever its provider retains.
## Every errand names where it stops
Every errand publishes a **ceiling**: the furthest state it may reach. The ceiling is enforced in
the runtime, not just written down, and it is published before you start so you know what you are
delegating. See [the four outcome states](/start-here/outcome-states) for what each state means.
The first four errands in the pilot, with their published ceilings:
| Errand | Published ceiling | Where it stops |
| ---------------------------------------------- | ------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------ |
| Find the rate on every debt I have | DONE | Nothing changes at any servicer. It reads and reports. |
| Move my old 401(k) into my new employer's plan | READY | It fills the distribution form to the review page and **stops before submitting**, and hands you a ready-to-finish form. |
| Capture my full 401(k) match | READY for the read; DONE for the change behind approval | It reads the formula and proposes a rate. It changes the rate **only on your explicit yes**. |
| A lower interest rate on a card | READY; DONE where the issuer answers in-session | It drafts the ask into the issuer's message centre behind a confirm step. The issuer can say no. |
The rollover ceiling is the one to read twice. Submitting a distribution request is irreversible,
so **Hence does not submit it**. It gets everything to the review page, screenshots it, and leaves
the last click to you. That is a deliberate limit, not a gap.
## What it will not do
A short list that does not move: it does not move money between your accounts, sign anything on
your behalf, prove your identity for you, or enter a credential itself. Anything that confers legal
status is structurally yours. Where an errand meets a hard stop — an active debt lawsuit, identity
theft, insolvency, an irreversible tax election — it stops and points you at a human professional.
## Start here
Add the connector to Claude on web or desktop.
DONE, READY, GUIDED, REFUSED — and why READY is a predicate, not an opinion.
Admission, states, questions, approvals, receipts, and how to stop a task.
What your assistant never sees, and what we store.