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Private beta. Running errands is limited to a single-operator internal pilot — one internal account, enabled by hand, admitted by invitation rather than by self-serve signup; anyone else gets a structured refusal instead of a run. Screenshots a step takes are stored unredacted, encrypted at rest, for 30 days. Nothing on this page is a promise that this errand runs for your account today.

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What this errand is for

Move retirement money from an old job into your new employer’s plan — without accidentally triggering taxes.

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What Hence Assistant does in the pilot

  1. Get the new plan’s roll-in instructions and the account number the money must be sent to.
  2. Fill the old plan’s distribution request to the review page, plan-to-plan, and screenshot it.
Part of the errand, but not something Hence Assistant does for you here:
  • Submit the direct rollover request to the new employer’s plan.
  • Wait for the money to move.
  • If a check arrives at your house, don’t panic — forward it to the new plan.
  • Confirm the money landed — then choose how it is invested.
  • Screenshot the final balance and archive your old login.

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What you approve, and what you get

Nothing in this pilot is submitted on your behalf: every step reads, drafts or asks. What comes back:
  • The new plan’s roll-in instructions and the account number to send to.
  • The distribution request filled to the review page, screenshotted. This is the finish line.
Screenshots and documents are referenced by the task rather than pasted into your assistant’s transcript.

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Intents

The ways of asking that reach this errand:
  • consolidate my old workplace retirement account
  • move my old 401(k) into my new employer’s plan
  • roll my old 401(k) over to my new job’s plan

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Admission

Before it starts, it asks:
Rolling over is usually great, but a few situations change the tax math and can cost real money if you march straight through. Any of these you?
Say yes to any of these and it refuses:
  • I have a loan against this 401(k).
  • My account is all or nearly all company stock.
  • This is my current job’s 401(k), or I’m planning a “backdoor Roth.”
Say yes to any of these and it continues, with the caveat stated:
  • Some of my account is company or employer stock.
  • It has “Roth” or “after-tax” money in it.
Say yes to any of these and it points you at what fits instead:
  • I’m 55 to 59 and might need this cash before 59½.
  • I’m 73 or older, or I turn 73 this year.
Hard stops it will not work around:
  • Submitting the distribution request. It is irreversible and the S0 ceiling refuses it.
  • An account that is all or nearly all employer stock — that is a tax decision, not a transfer.
  • The current job’s plan, which most plans will not roll while you still work there.
  • Any step that takes the distribution as a check to the user rather than plan to plan.

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Required inputs

What it asks you for:
  • The year you were born — a number, required.
  • Filing status — one of a fixed list, required.
  • The new plan’s account number for the roll-in — text, required.
  • Your other taxable income this year — an amount, required.
What it reads off the account pages instead of asking:
  • The new plan’s roll-in instructions — text, required.
What it reads from a statement or document you already have:
  • Roth or pre-tax — text, optional.
  • Who runs your plan — text, optional.
  • Your 401(k) balance — an amount, required.
  • Plan service line (from your statement) — text, optional.

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Published ceiling

READY. The ceiling is the furthest outcome state this errand may reach. It is enforced in the runtime rather than advisory — see the five outcome states.

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Blockers and instruments

  • Recordkeeper test account — not held yet.
  • The new plan’s roll-in acceptance — not held yet.

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Jurisdiction

United States.

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Freshness

The procedure behind this errand was last verified on 2026-10-27.