Private beta. While the execution layer is being finished, running errands is limited to
accounts on the company domain; anyone else gets a structured refusal instead of a run. Nothing on
this page is a promise that this errand runs for your account today.
What this errand is for
Move retirement money from an old job into your new employer’s plan — without accidentally triggering taxes.
What Hence does in the pilot
- Get the new plan’s roll-in instructions and the account number the money must be sent to.
- Fill the old plan’s distribution request to the review page, plan-to-plan, and screenshot it.
Part of the errand, but not something Hence does for you here:
- Submit the direct rollover request to the new employer’s plan.
- Wait for the money to move.
- If a check arrives at your house, don’t panic — forward it to the new plan.
- Confirm the money landed — then choose how it is invested.
- Screenshot the final balance and archive your old login.
What you approve, and what you get
Nothing in this pilot is submitted on your behalf: every step reads, drafts or asks.
What comes back:
- The new plan’s roll-in instructions and the account number to send to.
- The distribution request filled to the review page, screenshotted. This is the finish line.
Screenshots and documents are referenced by the task rather than pasted into your assistant’s transcript.
Intents
The ways of asking that reach this errand:
- consolidate my old workplace retirement account
- move my old 401(k) into my new employer’s plan
- roll my old 401(k) over to my new job’s plan
Admission
Before it starts, it asks:
Rolling over is usually great — but a few situations change the tax math and can cost real money if you march straight through. Any of these you?
Say yes to any of these and it refuses:
- I have a loan against this 401(k).
- My account is all or nearly all company stock.
- This is my current job’s 401(k), or I’m planning a “backdoor Roth.”
Say yes to any of these and it continues, with the caveat stated:
- Some of my account is company or employer stock.
- It has “Roth” or “after-tax” money in it.
Say yes to any of these and it points you at what fits instead:
- I’m 55–59, or 73 or older.
Hard stops it will not work around:
- Submitting the distribution request. It is irreversible and the S0 ceiling refuses it.
- An account that is all or nearly all employer stock — that is a tax decision, not a transfer.
- The current job’s plan, which most plans will not roll while you still work there.
- Any step that takes the distribution as a check to the user rather than plan to plan.
What it asks you for:
- The year you were born — a number, required.
- Filing status — one of a fixed list, required.
- The new plan’s account number for the roll-in — text, required.
- Your other taxable income this year — an amount, required.
What it reads off the account pages instead of asking:
- The new plan’s roll-in instructions — text, required.
What it reads from a statement or document you already have:
- Roth or pre-tax — text, optional.
- Who runs your plan — text, optional.
- Your 401(k) balance — an amount, required.
- Plan service line (from your statement) — text, optional.
Published ceiling
READY.
The ceiling is the furthest outcome state this errand may reach. It is enforced in the runtime rather than advisory — see the four outcome states.
Blockers and instruments
- Recordkeeper test account — not held yet.
- The new plan’s roll-in acceptance — not held yet.
Jurisdiction
United States.
Freshness
The procedure behind this errand was last verified on 2026-09-11.